Personalized Trucker Cap
Features:
- All of our Caps are not only custom-made and handcrafted according to the highest quality standards but also increase the personality to your fashion style.
- The caps provide excellent sun protection and are ideal for outdoor activities!
- Material: Our products are made of 100% quality polyester that is lightweight and breathable for optimal comfort.
- Universal Fit: The Caps have one size - unisex size and have an adjustable snapback closure.
Shipping info:
- Processing: 3-6 business days (made-to-order)
- US Delivery: 4-7 business days
- UK Delivery: 10-12 business days
- Rest Of The World: 10-15 business days
- 2-6 additional days due to Covid-19
HouseGifts – partners with global merchants in order to provide you with the best prices and unique global shopping experience.
We are proud to offer international shipping services that currently operate in over 150 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
We have warehouses in North America and Asia. Where it is made depends on which factory is closest to you and which has the capacity to take orders quickly. Packages will be shipped either by standard shipping with tracking code depending on the weight, size of the product and where you are from.
CANCEL ORDERS
- Cancel Orders Within 6 Hours After Order Placement Order Exchange/Refund Request Within 72 Hours After Receiving The Item Contact Support At support@housegift.store
SHIPPING TIME
We process orders Monday through Friday and can get all your swag out of our warehouse within 7 business days!
Business Days are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
During large sales, promotions, new product releases, and holidays there is a good chance that it could take the full 5 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!
Production Time: 2 – 6 days. Each of our products is made-to-order only for you so the production time will be a little bit longer than usual. Please be patient!
Shipping Time: 7 – 14 days.
At the moment, our shipping cannot delivery to US Military bases. We apologize in advanced for this inconvenience.
If your order is over $100, you will be qualified for Free Shipping, so that you will be able to track your order at all times, until it arrives your doorstep.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
Generally, domestic orders are delivered within 1-12 business days depending on the service you chose at checkout.
Note: Transit times do not include the time taken to prepare your order before shipment!
Our policy lasts for 15 days. After 15 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Please do not return the order on your own before contacting us via this form below first. Do not use the returned address on the shipping label. It is just for shippers belonging to shipping companies, not recipients.
To return your product, please contact us at support@HouseGifts.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. Any further questions about our return and refund policy. Please send us an email at support@HouseGifts.com and we will help you out to the best of our abilities!
We do not accept returns or exchanges if
You want a refund/return because you "changed your mind". We print on demand and therefore we cannot accept returns with that inquiry.
You do not contact us to have your return request reviewed and approved by our team, prior to you sending your product back.
The item(s) have been worn or washed.
The item(s) have been altered in any way.
The item(s) are in any way defective from the original and saleable condition unless the condition is our fault.
The item(s) do not have the original tags on them.
The item(s) have some redundant thread that can be cut/fixed easily.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You should contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
To be eligible for an exchange, your item must be unworn, unwashed, and in the same condition that you received it.
You are responsible for any return shipping charges to us. We will pay to ship the exchanged item back to you.
You must include your original packing slip and write your desired size, style and color of the item that you want to receive in exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your item to be exchanged. If approved, we will mail your replacement.
Exchanges may only be made for merchandise of equal value.
Receive the wrong item
Please contact our Customer Support team at support@housegifts.store to start the return process. Please include the following information:
- Order number
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Incorrect address
If a package is returned to us due to an incorrect or incomplete address, is marked “unclaimed” or “return to sender,” or has been deemed undeliverable for any reason by the final mile carrier, we will notify you by email. Once the package is delivered back to us, our returns team will process it and refund the subtotal of your order.
A refund will not be issued until the parcel has arrived back in our facility.
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your package, we are not responsible if that package gets lost, stolen, or damaged.
During a “free worldwide shipping” sale, orders that are returned back to us due to an incomplete or unknown address OR packages that are refused/return to sender will be refunded LESS what the shipping and handling charges would have been without the promotion.
Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at support@housegifts.store